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Client Services Advisor

by insight-social | 20 March, 2024 | | 0 comments

Job Title: Client Services Advisor

Department: Commercial

Job Description: The role will involve working within a busy broking team with responsibility for the servicing of small/medium commercial clients.

Client Service Advisor handling duties include:

  • Providing advice to existing and prospective clients.
  • Processing renewals and mid-term alterations for clients.
  • Applying the highest professional standards to the delivery of client services including claims.
  • Identify, acquire and build new client relationships from existing opportunities.
  • Provide proactive and positive relationship management through regular contact and follow up.
  • Effective management of your workflow and forward plan activities.

Experience & Skills:

The ideal candidate will;

  • Have a minimum experience of one year in commercial broking and able to demonstrate technical and product knowledge.
  • Meet the requirements of the Central Bank of Ireland by having achieved a minimum of APA qualification and conform to current Fitness & Probity standards.
  • Be computer literate with experience of working on Relay being advantageous but not essential.
  • Have excellent customer service skills, internal and external.
  • Be able to demonstrate a commitment to their own professional development with success in the CIP examinations a distinct advantage.
  • Be committed to assisting in the development of their colleagues.
  • Have the ability to adapt to and embrace change.
  • Have great attention to detail and the ability to work alone and within a team environment.


A very attractive benefits package and flexible salary is available to the right applicant. If you feel you have the above skills and experience and are looking for your next exciting career move, please email your CV to elaine.duncan@insightinsurance.ie