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Client Services Executive

by insight-social | 20 March, 2024 | | 0 comments

Job Title: Client Services Executive

Department: Commercial

Job Description: The role will involve working within a busy broking team with responsibility for the full servicing of small/medium commercial clients and providing support services to Account Directors on a variety of larger commercial/corporate accounts.

Client Service Executive handling duties include:

  • Providing advice to existing and prospective clients.
  • Processing renewals and mid-term alterations for clients.
  • Claims Handling, guiding the client through the claims process and effectively managing the claim on their behalf.
  • Applying the highest professional standards to the delivery of client services.
  • Identify, acquire and build new client relationships from existing opportunities.
  • Provide proactive and positive relationship management through regular contact and follow-up.
  • Effective management of your workflow and forward plan activities.

Experience & Skills:

The ideal candidate will;

  • Have a minimum of five years’ experience in commercial broking and able to demonstrate strong technical / product knowledge.
  • Meet the requirements of the Central Bank of Ireland by having achieved a minimum of CIP qualification and conform to current Fitness & Probity standards.
  • Be computer literate with experience of working on Relay being advantageous but not essential.
  • Have excellent customer service skills, internal and external.
  • Be able to demonstrate a commitment to their own professional development with success in the CII examinations a distinct advantage.
  • Be committed to assisting in the development of their colleagues.
  • Have the ability to adapt to and embrace change.
  • Have great attention to detail and the ability to work alone and within a team environment.

A very attractive benefits package and flexible salary is available to the right applicant. If you feel you have the above skills and experience and are looking for your next exciting career move, please email your CV to elaine.duncan@insightinsurance.ie